Return & Exchange Policy

We value your satisfaction and strive to provide you with the best experience. If you are not completely pleased with your purchase, you may request a return or exchange.

• Eligibility Period: Our return and exchange policy is valid for 14 days from the date of delivery.

• Product Condition: To qualify for an exchange, products must be mostly unused with at least 95% of the content remaining.

• Processing Time: All return and exchange requests are processed within 3–5 working days.

• Delivery Charges:

  • Original delivery charges are non-refundable.

  • Customers are responsible for delivery charges on exchanges.

  • In cases of damage or leakage, we will cover all related delivery costs.

• Sales Items: No return or exchange is applicable on sale items.

How to Initiate a Return/Exchange:
Simply WhatsApp us at +92 923 1231963 within 14 days of receiving your order.

Return Address:
I/644, Street No. 4, Teli Mohallah, Murree Road, Rawalpindi – 46000, Pakistan

Customer Support:

• WhatsApp: +92 923 1231963

• Email: hashtagpakistanonline@gmail.com

Last updated: October 1, 2025